MouseStats's Collection and Use of Visitor Information
MouseStats clients use MouseStats's code, software and service ("Service") to obtain information regarding how visitors to their websites are interacting with their web pages ("Visitor Information"). This allows MouseStats's clients to evaluate and, if necessary or beneficial, modify its website to improve the functions of its website and make it easier and more valuable for visitors to use. Please note that MouseStats itself uses the MouseStats Service to obtain insights into visitors' activities on http://www.mousestats.com.
MouseStats may also collect certain Information about a visitor's computer that may be furnished by the visitor's browser, such as:
MouseStats's Service is not designed to collect Information that could be used to personally identify you, such as your name, address or phone number ("Personally Identifiable Information") when you visit a website that uses the MouseStats Service. However, please be aware that MouseStats allows its clients to provide it with customized data that may, depending on the election of the client, contain Personally Identifiable Information.
MouseStats Does Not Collect Visitor Information Across Multiple Sites
MouseStats does not collect or aggregate information about visitor behavior on multiple, different websites. Multiple websites may use MouseStats, however MouseStats does not collect or implement any method to link visitors between them.
MouseStats May Collect Information Contained in the "Referring URL" For The Last Website Visited
If a visitor navigates to a website that uses the MouseStats Service from another website, MouseStats may receive certain information from the referring website (i.e., the last website the visitor visited before visiting the client's website) as part of the Hypertext Transfer Protocol ("HTTP") request. For example, if a user navigates to a website that uses MouseStats from a search engine, such as Google, MouseStats may receive information contained in the referring URL for the Google search query, such as the terms the visitor was searching for before visiting the MouseStats client's website. MouseStats may use information contained in the referring URL to analyze and provide information to its clients about the activities that led users to navigate to the client's website.
MouseStats Disclosure of Visitor Information
Except as disclosed in Section II below, MouseStats never sells or shares any Visitor Information with individuals or companies other than the specific client on whose website MouseStats collected the Visitor Information.
This Information is provided to clients in the form of aggregated reports and/or statistics that identify the collective behavior of visitors to the client's website, as opposed to the behavior or activity of specific or identified individuals.
Our Clients' Use of MouseStats
It is MouseStats's policy to use first-party cookies (small text files that MouseStats stores locally on your computer) on client sites for one or more of the following purposes: to help identify visitors; assess usage patterns and perform traffic analysis; identify preferences; diagnose problems with our servers; analyze trends; and otherwise administer MouseStats products and services. Cookies placed by MouseStats on the computers of visitors to its clients' websites do not include Personally Identifiable Information such as name, phone number, e-mail address or mailing address, nor does MouseStats link cookies to such Personally Identifiable Information in its servers or databases.
How MouseStats Collects Visitor Information
Opting Out If you wish to opt out of MouseStats collecting Visitor Information when you visit MouseStats client websites, please see the MouseStats optout instructions. Please note that if you use a different computer or Internet browser than you used when opting out of MouseStats's Service, MouseStats will not be able to view the optout and will collect Visitor Information when you visit MouseStats client websites. In these circumstances, you will need to revisit the link above in order to reset your optout decision, in order for it to be effective.
When individuals or companies register to use the MouseStats Service, register to use a trial version of MouseStats, or request additional information about MouseStats, MouseStats may require Personally Identifiable Information, such as name, e-mail mailing address, phone number, financial information (e.g., credit card number, billing address), and/or website to be tracked, to process the registration or request ("Client Information"). When a client registers for the MouseStats Service, some of these pieces of information may be temporarily stored in encrypted format in a session cookie (but are never stored or linked to a permanent cookie). MouseStats may use this information to process and fulfill your request, register your account, check your qualifications for registration and/or to bill you for products and services. MouseStats may also use Personally Identifiable Information you submit to us to provide MouseStats's products and services, personalize and tailor your experience on MouseStats, operate our business, understand how clients are engaging with MouseStats, request additional information necessary to process or fulfill your order; determine if you are satisfied with the MouseStats service; inform you that an upgrade is available; or to contact you with information about MouseStats, including information about new or existing products and services or special offers. For example, we may periodically send promotional materials or notifications related to our products and services to the email address associated with your account.
Like many companies that accept payment by credit card, MouseStats relies on third-party payment processors to process financial payments, such as Authorize.net. When you make payments to MouseStats to obtain or use MouseStats's products or services, MouseStats may share Personally Identifiable Information, such as your name, address, and credit card information, with qualified third parties in order to process your order.
With the exception of the limited circumstances discussed above and in Section II, MouseStats does not provide Clients' Personally Identifiable Information to third parties for any purpose.
Access to Personally Identifiable Information Stored at MouseStats
At any time, a MouseStats client may view and/or modify their Personally Identifiable Information stored by MouseStats by visiting the account preferences section of their MouseStats account, accessible here.
Disclosure of Visitor Information and Client Information to Service Providers and Law Enforcement/Legal
Information and/or Client Information (including Personally Identifiable Information) may be shared with certain third-party companies and individuals that help facilitate technical aspects of the MouseStats Service or perform functions related to the administration of MouseStats, such as Amazon's Web Services, which provides storage facilities for certain Visitor Information and Client Information collected and analyzed by MouseStats. These third parties perform tasks on our behalf and are contractually obligated not to disclose or use Visitor Information or Client Information for any other purpose. However, MouseStats is not responsible in the event that Personally Identifiable Information is disclosed at a result of a breach or security lapse at any such third party.
Security and Protection of Visitor Information and Client Information
MouseStats has implemented reasonable security mechanisms to protect Visitor Information and Client Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples of these security mechanisms include limited and password-protected access, firewalls, and SSL encryption to protect transmission of data. However, please keep in mind that no security system is impenetrable. It may be possible for third parties to intercept or access Visitor Information and Client Information. MouseStats cannot guarantee the security of such information and cannot be held responsible for unauthorized access to MouseStats client accounts.
Policy Concerning Children Under Age of 13
MouseStats does not knowingly or intentionally collect Personally Identifiable Information from children under 13 or from websites that are directed to children under 13.
Change of Control
If MouseStats, or substantially all of its assets, is acquired by another company or successor entity, Visitor Information and/or Client Information will be one of the assets transferred or acquired by the purchaser or successor. You acknowledge that such transfers may occur, and that any purchaser of or successor to MouseStats or its assets may continue to collect, use and disclose your information as set forth in this policy.
Cookies We Use
Currently, we are using the following cookies:
remember: Login token to save your login session. This is required to avoid entering username/password on each page load. The expiray would be defined based on whether you check remember checkbox or not. 20 minutes or up to 2 years if you check remember.
ASP.NET_SessionId: ASP.Net session control cookie. Requires for ASP.Net framework to distinguish visitors to provide proper content.
__utm*: These cookies are created by Google Analytics. Google Analytics does not collect Personal Identifiable Information according to their claim.
Set by MouseStats Script in Websites:
mousestats_si: MouseStats visitor analytics cookie to distinguish different visit sessions. Expires in less than 24h.
mousestats_vi: MouseStats visitors analytics cookie to distinguish different visitors. Expires in 10 years or less.
cenable: MouseStats visitors analytics cookie to test if cookies are enable in the visitor browser.
mousestats_disable: May be set if a specific URL query in the webpage get called to force disable MouseStats. Valid for 1 year.
Services We Use
We store and serve your data mainly from our data center in Germany. Your data backup may be stored in secured and protected cloud storages in different countries including USA and Canada. Your data may transfer and/or stored in different countries out of EU zone, for acceleration, CDN, network data transfer, etc. We have made reasonable effort to make your data secure while transferring.
We do our best to keep this information updated, however we can not guarantee these disclosures are reflected in realtime. Due to technical challenges, network attacks, service price changes, security concerns, increasing resources, testing new services, etc. we may change or utilize new services without disclosure in this page in a short period of time. If you have any concern regarding this, please contact support and ask for latest information: email@example.com. We can not accept responsiblity for a conflict with this disclosure.
Your Data, Your Rights
You have a right to be informed of Personal Data processed by MouseStats, a right to rectification/correction, erasure and restriction of processing. You also have the right to receive from MouseStats a structured, common and machine-readable format of Personal Data you provided to us.
We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.
Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the MouseStats Site and/or Services. You further agree that MouseStats shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.
We do not accept any responsibly for loss of the collected analytics data. We consider this data as non-personal, bulk and not-important. We cleanup this data frequently, and they are stored with a low backup priority. This data is stored without any warranties due to technical reasons.
Where Personal Data is processed for the above purposes on the basis of MouseStats's legitimate interests, under the GDPR, you may object to such processing at any time. To do so please contact : firstname.lastname@example.org.
In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.
Duration of Processing We will store your usage data until such time when you withdraw your consent for us to do so. All other data as specified above will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law.
For More Information
Last Revision: 23 May 2018.