Zendesk Integration

Your Zendesk panel would be super-heroic when support agents be able to watch playback of the ticket submitter. With MouseStats Zendesk App the latest recorded sessions of user who submitted the ticket will be displayed right in panel. At the right side of your Zendesk panel, you would be able to find MouseStats latest sessions when you activate the app. Play or share with developers what user has done.

How to?

First be sure you are calling user identify with following code:

MouseStats_PlaybackCommands.push(["identify", "john.doe@example.com"]);