Identify a user
Replace the email with the logged in user in your website (You can set another identification id instead of email if you have another identification strategy in your web application).
- Aggregate recordings for a specific user
- Utilize Accounts API
- Make best use of majority of integrations (Such as help desk systems to link user recordings to tickets)
FaqIs identification searchable in the panel? Yes. they will be stored as a tag too. So, in "Tag" section in filters you can search the value.
How can I attach more data? You can TAG more information to a recording. However, the tags are just usable in the Panel Filters, not API or above cases.